AMAWATERWAYS RIVER CRUISES / Terms and Conditions

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Terms and Conditions in USD

Deposit and Final Payment:
A non-refundable deposit of 40% is required at time of booking. Written confirmation is sent only after the deposit has been received. Full payment is due no later than 90 days before departure.

Passports and Visas:
USA citizens require visas for Russia. Non-USA citizens must consult with the appropriate consulates if any visas are needed

Travel Documents:

Travel documents, including air tickets are sent regular ground delivery 3-4 weeks prior to departure, providing full payment has been received.

Disabled Participants:
Any disability requiring special attention must be reported to Amadeus Waterways at the time of booking. Amadeus Waterways will make reasonable efforts to accommodate the special needs of disabled cruise participants, but is not responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Tour busses are not equipped with wheelchair ramps and cabin doors are not wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on tour busses, due to space limitations. Wheelchair passengers should be aware of these limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the ship is at anchor. We regret that we cannot provide individual assistance to a tour member for walking, getting on and off tour busses and other transportation vehicles, or other personal needs. A qualified travel companion must accompany travelers, who need assistance.

Transfers:
Free transfers. Conditions apply contact us for more details.

Prices:
All prices are per person. Prices are based on rates (including foreign exchange rates) known and expected to be in effect at the time of departure. In the event of an increase in any of the cost factors, including the airfares, Amadeus Waterways reserves the right to increase the prices. Airfares are guaranteed once Amadeus Waterways receives full payment.

Accommodations:
The hotels listed (if any) in this brochure will be used on almost all departures. If a change becomes necessary for any reason, hotels substituted will be the equivalent of those shown. Please note that it is standard policy that hotel rooms are not available for check-in before 3:00 p.m. Early hotel check-in requires pre-night to be booked and paid for prior to arrival.

The dress code is country club casual: two nights are more dressy (smart casual), the Captain's Welcome Dinner and the Farewell party is smart casual. The ladies usually wear a nice dress, skirt, blouse or even a pant suit,and the gentlemen a coat with or without a tie or slacks and a dress shirt. You will be on vacation so please be as comfortable as possible. For breakfast and lunch passengers can even wear shorts. At dinner - gentemen can wear denim jeans (no shorts, please).

Cruise Itineraries:
Deviations to the planned cruise itineraries are possible, although every effort will be made to keep them as they are shown. All cruise routes are subject to change without notice. Should conditions render cruise routes unsafe for navigation, alternative services may apply, including but not limited to, accommodation on the docked ship and/or substitute ground arrangements.

Baggage:
Free airline baggage allowance is 2 bags per person with combined maximum linear dimensions (length + width + depth) of 106". Neither bag may exceed 62" in length. However, we urge our tour members to carry only one bag per person with dimensions not to exceed 30"x 8”x10". No responsibility is accepted for loss, damage or delay to passenger’s luggage. Baggage insurance is recommended.

Not Included In Price:
Federal Inspection Fees for U.S. Customs and Immigration; International Air Transportation Tax; Agricultural Tax; Security Fee; airport taxes; passports, visas; vaccinations; gratuities on cruise ships; laundry, beverages and food not on the regular table d’hôte menu; optional excursions; all other items of a personal nature.

Responsibility:
Amadeus Waterways is responsible to you in making arrangements for the services offered in this brochure. Airlines, cruise line, hotels and other suppliers providing services are independent contractors and are not principals, agents, employees or partners of the Operator or its affiliates. The cruise participant agrees that neither the Operator nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss) or expense occasioned by any act or omission of any supplier providing services, or any insurer or insurance administrator under the Travel Protection Plan, or of any other person. If the services included in the cruise cannot be supplied or there are changes in an itinerary for reasons beyond the control of the Operator, the Operator will arrange for the provision of comparable services, when possible. Any resulting additional expense will be payable by the cruise participants and any resulting saving will be refunded by the Operator to cruise participants. The statements herein and the contract between cruise participants and the Operator are made and entered into in Los Angeles County, California. Any controversy or claim between a cruise participant and the Operator, which cannot be settled amicably must be litigated in a state court in and for Los Angeles County, California, and shall be governed by the laws of California. The Operator and each cruise participant expressly waives the right to a jury trial and agrees that legal proceedings, if any, must be filed within one year following the date of cruise completion. Each cruise participant understands that the Operator will be accepting that participant’s booking in reliance upon such participant’s acceptance of the terms and conditions as outlined in this brochure. No person, other than an authorized representative of the Operator by a document in writing, is authorized to vary, add or waive any term or condition in this brochure, including any term or condition set forth in the preceding provisions.

Cancellation Fees
come into effect upon receipt of your booking request by Us
Outside 120 days prior to departure
loss of deposit
89 - 60 days prior to departure
65% of total booking cost
59 - 30 days prior to departure
80% of total booking cost
59 - 1 day departure
100% of total booking cost
119-90 days prior to departure
45% of total booking cost
Amendment fee (first amendment)
$25 USD
Subsequent amendments once documents issued $50 USD
Additional fees will apply for any air tickets already issued. No refunds will be made for any unused services once travel arrangements have commenced.

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Email: enquiry@rivercruising.com
Phone
(Australia): 1300 694 467
Phone
(International): +61 418 360 597