Comms
Cell
phones, Sat phones (where permitted by local authorities) VHF and SSB radio,
internal phone system, PA system and tannoy system for navigation purposes.
Safety
Smoke detectors in all cabins and public places, emergency
lighting and generator, fire pump, hydrants and hoses,
fire extinguishers, life jackets for all on board and
life rafts.
Navigation
Navigation lights, ships horn, searchlight, GPS, Radar
(where permitted by local authorities).
Amenities
On board laundry, bakery, fully equipped galley and
refrigeration units; air conditioning for all inside
areas.
Water
Treatment plants for desalination, desedimentation and
purification using UV and osmosis.
Sewage
Microbiotic treatment plants.
Class
Myanmar DMA Inland Water (based on Lloyds Inland Water
Class).
Flag
Country flags in areas of operation.
Insurance
Ship
Owners UK: P&I policies with over USD45 million
per vessel.
Crew
28 per vessel of mixed Asian nationalities.
Management
European expatriate experts employed directly by Pandaw
Cruises supervising experienced Asian Pursers.
Air-conditioning
Your cabin has its own air-conditioning unit, which can
be adjusted for your comfort. We recommend you
do not over-cool your cabin as the sudden change from the
outside temperature to a chilled cabin can
bring on colds, respiratory illnesses and even stomach
upsets.
Bar
The saloon bar is located on the upper deck and is open
every day from 9:00 am until late.
Blankets
Blankets are to be found in the drawer or closet under
your bed. These may be needed in the cool season
when night time temperatures can drop to below 15°C.
Board account
You will be asked to sign a bill for all items ordered
and you will be presented with the account on the last
day aboard.
Bridge policy / No go areas
These are indicated as “crew only”; please
do not enter these areas or the bridge without the of the
ship manager. We operate an open bridge policy, but ask
that you be sensitive to the ship’s officer
tasks at hand when visiting.
Cabin / Stateroom
We want you to be as comfortable as possible during your
voyage with us. Our stewarding team will do
their best to ensure the highest possible standards of
cleanliness and try to make you as much at home as
possible. Please note that cabins do not have mini bars,
TVs or phones. All have own air conditioning,
mini-safe, luggage storage, wardrobe, writing desk and
amenities include hair drier, kimono, slippers. All
upper and main deck cabins have own deck space with own
rattan chairs and table outside the room.
Premium cabins are a special price category during peak
periods and are no different from other upper
deck cabins. permission
Coffee and Tea
Complimentary coffee and tea area available from 6am in
either the dining room or on the sun deck
throughout the day.
Daily Schedule
A printed daily program for the following day will be put
in your cabin during dinner time every evening.
Please keep an eye on the notice board for any subsequent
notice of any changes to the daily schedule.
Dress Code Drinks
All soft drinks, local beers, mineral water, coffee and
tea as well as local spirits are free of charge. Only
imported spirits and liquors, wine, espresso and imported
mineral water will be charged. A
complimentary daily cocktail will be served made by local
spirit.
Electricity
230 volts three round pin type as found in UK- we carry
adapters for other types of plug
Emergency Procedures
The ship is fitted with modern smoke detectors, and fire
alarms, extinguishers and hoses. Alarms are
situated at regular intervals along the Promenade Decks.
Fire extinguishers are located at regular intervals
around the promenade decks and outside all public rooms.
On the back of your cabin door is a plan of the ship showing
the position of your cabin in relation to the
Emergency Muster Station. Muster station 1 is located on
main deck mid ships. In the event of muster
station 1 is not safe, please proceed to Muster station
2, which is located on the sun deck and await
instructions given by the crew.
The atmosphere on board is informal and relaxed. During
the day, comfortable & casual attire is
appropriate. The evenings are smart-casual.
Gangways
Because of the varying nature of the river bank the method
of getting ashore may differ from time to time
and on occasions access may be difficult. We will ensure
the gangways are safe and that crew and team
are on hand to assist you.
Hairdryers
These are available in all cabins.
Insect Precautions
External doors and the gauze windows should be kept closed
at all times - day and night. At night, if on
deck or going ashore make sure to rub ankles and other
exposed parts with repellent. However, outside
urban areas mosquito is less of a problem than other forms
of insect life. Make sure to switch off lights
when leaving your cabin so as not to lure them in. Between
January and March insects, but not mosquito,
can be a real problem and invade the ship. Fortunately
these are relatively harmless. Mosquito on the
river, which is fast flowing, are rarely to be seen.
Internet
A free wireless internet connection is available in the
ship’s bar on upper or sun deck only while mooring
in some port and later in other locations along the route.
Laundry
A laundry bag is provided for your laundry needs, and a
laundry list is to be found in the rattan folder by
your bed. Laundry is collected each morning when your room
is made up and will be returned by the
following day. Please leave items in the bag provided and
mark up the list. The charges will go on your Loud speaker
system .
The ship is provided with a loud speaker system. Announcements
through this system will inform you
about the departure time for excursions or exceptionally
regarding schedule changes or in case of an
emergency.
Please be informed that announcements can only be heard
in all public areas as well as on the outside
decks, all announcements do not go through to your cabin.
Life Jackets
These are kept in the wardrobe in your cabin.
bill. If there is an item that you do not wish ironed please
advise us.
Library
There is a library on board all our ships.
Medical
We carry first aid equipment and some medications. All
senior staff have attended first aid courses. On
the river we are never far from a local medical station.
You should check with your doctor that you are fit
for travel and your doctor should check with the relevant
organization in your country as to whether any prophylactic
drugs or inoculations are required. We do not have facilities
for disabled people or wheel
chair access. There are no stair lifts.
Mobile Phones
GSM phones work for all parts of the cruise and has an
excellent coverage.
Money Matters
The currency on board the ship is the INR (Indian Rupiah).
All passengers will have their own ship account,
which allows you to sign a bill for all purchases and services
throughout your cruise. All bills on board the
ships will be in INR in cash or credit card (Master or
Visa card). Please note that only bills with an amount
over 1,500 INR can be settled by credit card. We cannot
accept traveler cheques on board our ships.
Moving About the Ship
Please be careful when moving about the decks, they can
be slippery especially after rainfall. The stairs
on board may be stepper than you may be used to. It's best
to always use the handrails.
River Conditions
There is much seasonal change in water level. Though the
river can be wide, channels may be narrow and
hard to follow. There is thus some risk of running aground
on submerged sand banks and our captain has to
take extreme care.
Ship’s
office
The main office on the ships is on the Lower Deck but
we found that passengers tended to forget its
existence. We have therefore located a 'front office'
in the saloon bar where the Purser or his assistant is
on duty at set times to offer information or assistance.
On our new ships (Orient and Indochina) built in 2008
the office will be located on upper deck mid ship.
Shop
We have a small boutique on board with a collection of
locally made handicrafts. Post cards, stamps,
books, hygiene & cosmetic articles are available as
well.
Safe
All cabins have been fitted with European made mini-safes.
