CANCELLATION
90 days or more prior to departure	full Deposit retained
89 - 60 days prior to departure	60% of total fare
59 - 30 days prior to departure	70% of total fare
29 - 0 days prior to departure	100% of total fare

Cancellation refunds will only be made upon return of all air tickets which have been issued. Allow 3 - 4 weeks after this for delivery of refunds. Credit or any deposit or other sums received will be given against the above and any balance refunded. No refunds will be made in the event of interruption or cancellation by the passenger after the start of travel.

6)CANCELLATION BY COMPANY
The company will endeavour to operate holidays as advertised, but reserves the right at any time to cancel cruises and/or other arrangements at any time on or before the date due for payment of balance. The company will not cancel a cruise or other arrangement after the date when payment of the balance of the price becomes due except for reasons of force majeure or other exceptional circumstances which are unforeseeable and beyond the control of the company e.g. by war, strikes, civil disturbances, epidemics, government or judicial orders (seizure of accommodation or means of transport), embargos, natural disasters, ship damage, destruction of places of accommodation, or any other reasons of of force majeure, in the event of cancellation, the company will inform you without delay and will offer cruises and / or other arrangements of at least comparable standard, if available, or a refund of all monies paid.

7)ALTERATIONS BY THE COMPANY
The company reserves the right to later the itineraries, accommodation or any other arrangement at any time, but will not do so within the 14 days before the departure date except for reasons of force majeure or other reasons beyond beyond the control of the company. In the event of material alteration, the company will inform you without delay and will offer you the choice between one of:

(1) A full refund of all money already paid.
(2) An alternative holiday of equivalent, or superior quality, at no extra cost to the passenger.
(3) An alternative holiday lower quality with a refund of the difference in price based on the respective advertised prices.

8) COMPENSATION
If the company cancels a cruise and/or other arrangement for any reasons (other than force majeure, after the date when payment of the balance of the price becomes due, compensation will be payable on the following scale:

COMPENSATION
DAYS PRIOR TO UK DEPARTURE	PER PERSON
59 - 56 days	nil
55 - 42 days	$10
41 - 28 days	$20
27 - 14 days	$30
less than 14 days	$40

12) CHANGES TO ITINERARIES
Itineraries are subject to change and may need to be altered or cancelled specifically because of the river water levels. Peter Deilmann Reederei GMbh & Co.KG reserves the right to abandon any cruise for any cause and to change the itinerary whenever condition, in the opinion of the Master of the Vessel, render it advisable or necessary. Peter Deilmann Reederei GMbh & Co.KG will not be responsible for any loss or expense caused by reason of such changes.

13) CONCILIATION AND ARBITRATION
Any dispute arising out of/or in connection with the contract, which cannot be settled amicably, may be refereed to the Passenger Shipping Association Conciliation and Arbitration Scheme devised by the Institute of Arbitrators. This scheme provides for a simple and inexpensive method of conciliation /arbitration on documents alone with restricted liability of costs for you. The scheme is available only to UK resident where the cruise has been booked in the United Kingdom and does not apply to claims of more than $1,500 per person or $7,500 per booking form or to claims which are solely or mainly in respect of physical injury or illness. Details will be supplied on request.

14) LIABILITY

A)The carriage of passengers and their baggage and the provision of any acclamation or other arrangement made by the company shall be subject to the terms and conditions of relevant airline, shipping company, owner service operator or provider.

B) Subject to the limitations set out below the owner will accept liability within the scope of the legal third-party liability as owner and he will also accept the legal personal liability of the captain and the crew however limited to Euro 76,693 for each single person.

C) The liability of the company is limited in the manner provided by the Athens Convention in 1929 (as amended) or such other international conventions for the time being in force in respect of carriage by air or sea, as though the company were deemed to be a 'carrier' as defined in such conventions

15) AIR FLIGHTS
The company reserves the right to select the carrier and the routing for the holiday. All flights timing and routes will be confirmed with your final travel documents which will be sent about two weeks before the departure. The company cannot be liable for the inability of the carrier to transport the passenger on time to embark the vessel or the passenger is delayed provided that the carrier took all the necessary measures to avoid such delays. Neither the company nor the carrier assumes any responsibility for making connections.The company cannot be held liable to any passenger who is delayed or prevented from joining the vessel at the port of embarkation or for the cost of joining the vessel at any port and/or damages as a result of any inconvenience or loss of enjoyment caused thereby. The company cannot guarantee that the flight will have smoking section.

16) MEDICAL
The company reserves the right to refuse a cruise to anyone, who in the opinion of Peter Deilmann Reederei's medical director or vessel's medical officer, is in such a state of health or physical conditions as to be unfit to travel either on booking, at time of embarkation, or during the cruise.

17) LAW AND JURISDICTION
All contracts incorporating these terms shall be governed by English Law and proceedings shall be brought against the company in the West London County Court of Justice Strand. who shall have exclusive jurisdiction. Any proceedings brought in accordance with the carriers conditions and international conventions.